Ladies Selection Shipping & Delivery Policy

At Ladies Selection, we are committed to ensuring your carefully chosen items reach you safely and efficiently. This Shipping & Delivery Policy outlines all the essential information regarding order processing, shipping methods, delivery timelines, and associated costs. We encourage you to read this policy carefully before placing an order to ensure a smooth shopping experience on ladieselection.com.

Order Processing & Dispatch

Once you have successfully placed an order and your payment has been authorized, our team begins the order processing phase. We strive to prepare all orders for dispatch promptly during our standard business hours. Please note that this time frame does not include weekends or public holidays. During high-volume sale periods, promotional events, or new collection launches, there may be a slight, temporary extension to our standard processing times. You will be notified of any significant delays via email.

You will receive an automated email confirmation immediately after placing your order. A second, more crucial email will be sent to you once your order has been physically packed and handed over to our shipping carrier. This dispatch confirmation email will contain your unique tracking number and a link to the carrier’s website, allowing you to monitor the progress of your delivery in real-time.

Shipping Destinations & Carriers

Ladies Selection proudly offers international shipping to a wide range of countries across the globe. Our primary logistics partners are trusted international carriers such as DHL, FedEx, and UPS, selected for their reliability and extensive tracking capabilities. The specific carrier and available service levels (e.g., Standard, Express) for your destination will be displayed and can be selected during the checkout process. We may use different carriers for specific regions to optimize for cost and delivery speed.

Shipping Costs & Delivery Timelines

Shipping costs are calculated in real-time based on your delivery address, the total weight and dimensions of your package, and the selected service level. The exact shipping fee will be clearly displayed and added to your order total before you finalize payment. We occasionally offer promotional free standard shipping on orders that meet a minimum purchase value; such promotions will be prominently advertised on our website.

Customs, Duties, and Import Taxes

For all orders shipped outside of our warehouse jurisdiction, please be aware that you, as the recipient, are legally considered the importer of record. This means you are responsible for complying with all laws and regulations of the destination country, including the payment of any applicable customs duties, import taxes, Value-Added Tax (VAT), or other levies.

These charges are not included in the item price or the shipping fee paid to Ladies Selection. We have no control over these fees and cannot predict their amount, as they are determined solely by the customs authorities of your country. Any such fees required for the release of your package must be paid directly by you to the delivering carrier or local tax authority. Non-payment of these fees may result in your order being held at customs or returned to us. We recommend contacting your local customs office for information on potential charges before placing an international order.

Order Tracking & Delivery Issues

We provide a tracking number for every shipped order. You can use this number on the carrier’s website to see the detailed journey of your package, from our warehouse to your doorstep. If the tracking information indicates that your package has been delivered but you cannot locate it, we recommend first checking with household members, neighbors, or looking around all possible delivery areas (porch, lobby, etc.). If the parcel remains missing, please contact the carrier directly using the tracking number, as they will have the most detailed delivery log. For further assistance after contacting the carrier, you may reach out to our customer service team.

Multiple Shipments & Incomplete Orders

If you order multiple items, they may occasionally be shipped in separate packages if they are sourced from different inventory locations or have different availability dates. You will receive a separate tracking number for each shipment, and you will not be charged extra for this split delivery. If one item in your order is out of stock or experiences a significant delay, we will contact you via email to discuss options, which may include partial shipment of available items or waiting for the complete order.

We design this policy to provide clarity and transparency for your purchases. By placing an order on ladieselection.com, you acknowledge and agree to the terms outlined in this Shipping & Delivery Policy.